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15/06/2020 - Features

A Source of Hope: Katrien's Story

Do you or a family member struggle with eczema? Read how Katrien was able to find relief...

Katrien Barnard, a 13-year old girl from Cape Town had been struggling with eczema since she was a baby. The skin condition would cause severely dry, scaly patches that lead to irritation, redness and itching. The extreme itching resulted in lots of scratching, which often caused scarring. 
"It impacted me both physically and emotionally. I was always shy because of the scars," describes Katrien. 


It also affected her family, causing sleepless nights and a sense of hopelessness. "As a parent, all you want is to find relief for your child, to help her sleep, to stop the staring and the teasing," states her mother, Louisa.

In October 2019, Katrien was given the opportunity to visit the Avène Hydrotherapy Center in France in the hope of finding some relief for her compromised skin. She was accompanied by her mother and dermatologist, Dr Eleanor MacGregor.  The center is located at the source of the renowned Avène Thermal Spring Water, known for its soothing, anti-irritating properties. During the three-week programme Katrien under­went various therapies using the Avène Thermal Spring Water. She also attended workshops to help her manage her condition better in her daily life.


Katrien’s skin showed significant improvement after her time at the center and it has continued to improve at home with the use of Eau Thermale Avène products. "Her skin responds extremely well to the Eau Thermale Avène products. Overall, her skin's dryness, texture and chronic eczema patches have improved significantly," shares Dr MacGregor. Katrien uses the products daily and complements it with occasional medical treatment. "I feel much better, my skin looks better and I am no longer shy about my skin," says Katrien.

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Katrien’s Eau Thermale Avène product routine:

XeraCalm Lipid Replenishing Cleansing Oil - A gentle daily cleanser that nourishes, soothes and protects, while relieving itching. Suitable for all ages, for use on face and body.
XeraCalm Lipid Replenishing Balm - A sterile, moisturising balm formulated to replenish the skin’s protective barrier and effectively relieve itching. Suitable for all ages, for use on face and body.
Avène Thermal Spring Water - A natural spring water used to soothe the skin and calm irritation. Suitable for all ages, for use on face and body.
Cicalfate Cream - A restorative cream for use on dry lesions that helps reduce the spread of bacteria. Suitable for all ages, for use on face and body.


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